The only other advice I would give would be to suggest that you talk to a doctor about work related stress and depression first. Best decision I've made in the past 6 years. After 5 years finally decided to quit and go back to college at 31. I was in a similar situation until not that long ago. Please God tell me there is a way out that doesn't involve suicide. Even our piddly little 15 minute breaks are frowned upon. We are expected to be available ALL THE TIME. At least the phone people get some time between calls. There is no downtime between the chats and emails. Taking a quick break to try and laugh with a coworker and my boss comes running down the aisle to make a smartass comment about how we can't be typing and talking. The only upside is I don't have to hear their whiny, screeching voices. I'd like to hear from others that work in this hellish job. Add to that financial stress and I just want to die. I call in on the days that I just literally can't take the abuse anymore. I've almost used all of my FMLA and my chronic absences have made me late on almost all of my bills. ![]() I now have high blood pressure, have gained 50 pounds, and my anxiety is so high that I self medicate with pills, smoking, etc. They hate their jobs, and only stay there because they cannot find anything else. My coworkers, (excluding the favorite), are also in the same boat. You can't do anything right, unless you are the favorite. I have a supervisor that is extremely critical. I spend my off days dreading work, and pretty much cry every day on my way to work. I hate my life and pray that God will just take me. I am so exhausted, mentally and emotionally by the end of my work week that I don't do anything but lay on the couch on my days off. The verbal abuse, pettiness, and just overall rudeness have killed my will to live. We also have to take multiple live chats at time. Three years ago I was "promoted" to a team that doesn't require phone work, but you do have to read some of the nastiest, petty emails from horrible women. I work for a major clothing distribution company that handles multiple women's brands. I literally cannot find another job, and pray to get fired somedays at work. So, to begin with, I have worked in a call center for almost 5 years, (I can almost here you gasping). Related subreddits.Įnjoy karma based stories? Check out /r/CustomerServiceKarma to read stories about unpleasant/irrational customers getting the karma/revenge justice they deserve. You can contact the moderators directly if you have any questions or concerns. ![]() If it has been several hours and you still can't see your post, it was likely removed as it didn't follow the rules. This process helps to combat spam - you don't need to do anything - your post be checked as soon as possible. In some cases your post will need to be checked by our moderation team. ![]() You can view an archive of our top tales by clicking here. Filter tales by length All (No Filter) Short (S) Medium (M) Long (L) Epic (XL) Rules Rants, complaints, memes, help, general discussion and advice all belong on our sister subreddit /r/callcentres. This is a tales based subreddit, as such we expect all posts to be actual tales/stories. Moral support after dealing with awkward and difficult callers This includes things like (but not limited to) Welcome to Tales From Call Centers (TFCC), a place where we share tales from the trenches of the call center world!
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